My email server goes down every month is this normal?

The quick answer to this is no. It is possible through proper design and management to eliminate much of the downtime the average company experiences in day to day operations. Unfortunately, many businesses do not have the proper resources on hand to design, build and maintain a stable infrastructure. This leads to unnecessary downtime that cost the company in lost man hours and unnecessary support time.

According to an Osterman Research Survey, the average mid to large size company experiences 53 minutes of unscheduled downtime a month. This does not include any downtime for regularly scheduled maintenance.

At Techworks, we are a product leader and have developed a formula for creating a stable network environment where unscheduled downtime is a rare occurrence.